Guaranteed times have been temporarily extended, from Monday 28 September the following guaranteed delivery times apply:
- Special Delivery by 1pm – The guaranteed delivery time will be by 4.00pm*.
- Special Delivery by 9am – The guaranteed delivery time will be by 11.00am*.
*postcode exceptions apply
Fee refund for delay and consequential loss (where purchased) remains available for items posted before/after Wednesday 23 December, if items are delivered outside the revised guaranteed times.
Find out more at royalmail.com/coronavirus