Update on Travel Insurance Sales Issue at Branches – Online Sales Unaffected

We want to inform you that we are currently addressing an issue that is impacting Travel Insurance sales at our Gale Street Post Office branch locations. Please be assured that this problem does not affect online sales, which are operating normally. Our team is actively collaborating with our suppliers to resolve the situation as quickly as possible.

We appreciate the branches that have reported this issue and want to let you know that both the IT Service Desk and the Branch Support Centre are fully aware and are working diligently to find a solution.

We sincerely apologize for any inconvenience this disruption may have caused to our valued customers. Thank you for your patience and understanding as we work to rectify the situation.