Hello to our valued Gale Street Post Office customers,

To make sending your items abroad smoother and more efficient, we’re introducing a key update to the customs process. We also have an important announcement for anyone sending parcels to the USA.

A New, Simpler Digital Customs Process

We are moving to a new digital system for customs declarations.

What’s changing: All international parcels and mail now require a digital CN22 or CN23 customs form through Royal Mail.

How it works for you: This system creates a digital copy of your customs information. All you need to do is complete the form online beforehand and bring your confirmation details (such as a QR code or reference number) with you to our Gale Street Post Office branch.

The benefit: This streamlined process helps reduce wait times and makes your branch visit quicker and easier.