Here at Galestreet Post Office, we pride ourselves on keeping you informed about the services we offer. Today, we have an important update regarding sending parcels and letters to the United States.
Immediate Service Suspension
We have been notified that all Royal Mail and Parcel Force services to the United States are suspended until further notice. This is due to a temporary service disruption on the US side. This suspension affects all mail classes, including Standard, International Tracked & Signed, and all Parcel Force express services.
This situation is out of our direct control, and we are awaiting updates from Royal Mail on when services will resume. We will share new information with you as soon as we receive it.
What This Means For You & Your Alternative Options
If you were planning to send an item to the USA, please do not worry. We are still fully able to process your international shipments through our other excellent carrier partners.
Please continue to use DPD and Evri for your international post to the USA.
Both DPD and Evri offer robust, reliable, and fully tracked services to the United States. We can help you choose the best service option for your needs, whether it’s a small packet or a larger parcel.
DPD International: Offers a range of fast, tracked, and insured services.
Evri International: Provides cost-effective and reliable parcel delivery options.
Our team can provide you with up-to-date pricing, delivery estimates, and tracking information for these services at the counter.
A Crucial Reminder: Provide an Accurate Email Address
When sending any international parcel, especially to countries like the USA, it is absolutely vital that you provide us with a clear and accurate email address for your recipient.
Here’s why: Many international shipments may be subject to customs duties and import taxes, which are determined by the destination country. The carrier (DPD or Evri) will use the recipient’s email address to:
Send tracking updates.
Directly contact the recipient to request any necessary duty payments.
Provide instructions on how to pay these fees to ensure a smooth and timely delivery.
Without a correct email address, your parcel could be significantly delayed or even returned to us, as the carrier will have no way to arrange for payment clearance.
Summary & Key Actions:
Royal Mail/Parcel Force to USA: Suspended. Please do not prepare shipments with these services.
Use Instead: DPD or Evri for all USA-bound parcels and packages.
Essential Info: Always provide a valid recipient email address to avoid customs delays.
We understand that this change may be an inconvenience, and we thank you for your patience and understanding. Our priority is to ensure your important items reach their destination safely and efficiently.
If you have any questions, please don’t hesitate to speak with our friendly staff the next time you visit us at Galestreet Post Office.
The Galestreet Post Office Team
Your reliable local partner for all your postal needs.
