Hello to our valued Gale Street Post Office community,

We want to make you aware that some of our digital services are currently experiencing a temporary interruption.

Which services are affected?
You may currently be unable to use services for:

  • Amazon and Payout Card (PCD) collections

  • Payzone bill payments

  • Gas and Electricity top-ups

Why is this happening?
These specific services rely on a technology partner, Amazon Web Services (AWS), which is currently experiencing a widespread technical outage. This is a third-party issue affecting many companies worldwide, not just our Post Office.

What are we doing?
Our team is actively monitoring the situation and is in close contact with our service providers. The moment the underlying issue is resolved, we will work swiftly to restore all our services to full operation.

We know how much you rely on these services, especially for managing your essential bills and top-ups. Please accept our sincerest apologies for this unexpected inconvenience. We are as frustrated as you are and are eager to get everything back up and running.

Thank you for your patience and understanding.

– The Team at Gale Street Post Office